It is common knowledge that every website owner does not want to lose both real and potential customers. There are many different widgets to help with that (online chats, widgets for callback request orfor direct call from the site). Our service is being constantly improved with modern communication technologies and new features. So, here we'd like to introduce you something interesting.
Excitel service combines such features as direct call from the website and voicemail or callback Order at non-working hours in one widget.
That means that having installed this widget on website, the operator will be able to receive calls in browser or softphone during the working time; and your customers will be able to leave a voice message, or request a callback outside regular hours. This will reduce the risk of losing those customers who failed to contact you or tried to reach you outside regular hours.
Let’s talk about the possibility to set up a voicemail or callback features. This can be done as follows: