While working with calls from website via Internet, you may face problems with sound (clients can't hear you or you cannot hear him\her). The reason for this may be the fact that in Windows 8 IPv6 support (Internet Protocol Version 6) is enabled by default.
The IPv6 is the set of protocols that computers use to exchange information via Internet. In course of time IPv6 may replace completely IPv4 which is the most popular standard currently. The reason is that IPv6 allows to assign significantly larger number of IP addresses than it could be done with IPv4.
Well, until the new version of the Protocol has not replaced the older one, let us fix problems with sound transmitted via the Internet to Windows 8. Our task now is to disable IPv6 in Windows 8.
Deactivation of IPv6 in this way is the most correct because disabling this Protocol through the network interfaces may lead to some problems with applications that use the interface loopback and tunneling.
1. Click the Windows button (start menu);
2. Enter the command regedit in the input field and press Enter;
3. Follow this way: HKEY_LOCAL_MACHIN -> SYSTEM -> CurrentControlSet -> services -> TCPIP6 -> Parameters in the opened registry editor;
4. Click with the right mouse button in this folder, select Create -> DWORD (32-bit) Value:
5. Name the newly created parameter DisabledComponents and press the Enter button;
6. Click the created parameter DisabledComponents with the right mouse button and select “Modify”:
7. Set FFFFFFFF value to for DisabledComponents and click on “Ok”:
8. IPv6 will be disabled on all interfaces after reboot.
1. Open the control panel. There are several ways to do this:
With use of mouse:
- In normal mode (windowed) interface set mouse to the bottom right corner, and wait for the side menu to appear. Then click the “Settings” icon. Click the “Control Panel” in the window opened.
- In normal or brick mode interface move the mouse to the bottom left corner, and wait for the Start menu icon to appear. Just click the icon with right mouse button and select Control Panel.
With use of keyboard:
- Open the start menu (brick interface) and enter “Control Panel”. This automatically will start the search and the operating system will show you Control Panel icon.
- Press Win+R key combination to open the programs start window. Enter “Control Panel” in input fields, and then click “Ok” or press Enter key.
2. Select “Network and Internet” in control panel:
3. Then click “Network and Sharing Center”:
4. Choose an active Internet connection:
5. Click “Properties” in the window appeared:
6. Disable the checkbox next to “Internet Protocol version 6 (TCP/Ipv6)” and click “Ok”:
7. Click “Information” in order to ensure that IPv6 is disabled:
If there is no IPv6 in the window appeared, then IPv6 has been successfully disabled:
1. Open the control panel. (If you do not know how to do it - see it.1 of the method No.2)
2. Click the drop-down menu near “View” and select “Small icons”:
3. Select “Network and Sharing Center”:
4. Click “Change adapter settings” link:
5. Click the network connection you need to change with right mouse button and select “Properties”:
6. Uncheck “Internet Protocol version 6 (TCP/Ipv6)” and click “Ok” to apply the changes:
We hope you've succeeded and this article helped you in that!