How to call colleagues with Excitel?

After the invitation is confirmed you go to the WebPhone. Here you can always find the list of contacts of your company members and contact your colleages. WebPhone displays operators' extensions and their names.

Contact list in the WebPhone

You can call your colleagues using the program phone SoftPhone or the WebPhone keyboard.

Digital keypad in the WebPhone

 

To call colleagues with use of WebPhone:

1. Click twice the name of the operator you want to connect.

2. Allow browser to use microphone.

Allowing access to the microphone in the WebPhone from Excitel

3. Wait for that operator to answer the call.

 

To receive the call:

1. Allow browser to use microphone.

Allowing access to the microphone in the WebPhone

2. Click “Answer”.

 

To redirect the call to other operator:

1. Click “Transfer”

Call transfering in WebPhone from Excitel

2. Click the name of necessary operator.

Choosing active operator for call transfering in the WebPhone

Make free  calls within the company using WebPhone or SoftPhone.

 

Contact our support team in case of further questions.